Orders & shipping

Tracked delivery to Australia

Dispatched in 1 business day, delivered in 2 to 6 business days, with tracking on every order. Standard shipping is $9.95, free on orders over $75. Express (1 to 4 business days) is $19.95. No surprise fees on delivery.

2 to 6 business days Typical delivery time to Australia once dispatched.

Free over $75 Standard shipping $9.95, free on orders over $75. Your exact cost is shown before you pay. No surprise fees on delivery.

Fast dispatch Order before 12pm AEST on a business day and it ships the same day from our Sydney fulfilment centre.

Tracked door to door A tracking link emailed the moment it ships.

Rates & delivery times

Shipping options

Your region

Standard · Australia

$9.95Free on orders over $75

2 to 6 business days after dispatch
No surprise fees on delivery.

Tracked

Express · Australia

$19.95Fastest option at checkout

1 to 4 business days after dispatch
No surprise fees on delivery.

Tracked

Dispatch

1 business dayFrom order to on its way

Order before 12pm AEST on a business day and it is picked, packed and handed to the carrier the same day; later orders go the next business day. You get the tracking link by email the moment it ships.

Business days

Other countries

At checkoutCalculated by destination

We also ship to New Zealand, the USA, Canada, the UK, and Germany, France, Italy, Spain, the Netherlands and Belgium in the EU, with duties included. Elsewhere, rates and times show at checkout and local import charges may apply on arrival.

Tracked

Prices in AUD, GST included. “Business days” exclude weekends and public holidays. Delivery estimates start from dispatch, not order time; remote areas can take a little longer.

Dispatch

Orders are dispatched within 1 business day. Weekends and public holidays are not business days.

Everything ships tracked from our Sydney fulfilment centre straight to your door in Australia. No surprise fees on delivery.

Tracking your order

Every order is sent with tracking. The moment it ships, we email you a tracking link - follow it any time to see where your parcel is.

Ordered a few things? They may arrive in separate parcels a day or two apart - nothing’s missing, the rest is on its way.

Track your order

Order to doorstep

What happens after you order

Order placedYour confirmation email lands straight away.

Packed & dispatchedWithin 1 business day.

Tracking emailedFollow your parcel door to door.

Delivered2 to 6 business days after dispatch.

Changed your mind? You’ve got 30 days.

Return any item within 30 days of delivery, in original condition and packaging. If it arrives damaged or faulty we cover the return shipping; for change-of-mind or wrong-order returns, return postage is at your cost. Every Volt product is also backed by a 2-year warranty.

Start a return Read the full return policy

Good to know

Shipping questions, answered

When will my order be dispatched?

Order before 12pm AEST on a business day and it ships the same day; later orders ship the next business day. You’ll get a tracking link by email as soon as it ships.

How long will delivery take?

Once dispatched, allow 2 to 6 business days for delivery to Australia. Regional and remote addresses can take a little longer. These are carrier estimates and start from dispatch, not from when you order.

How much is shipping?

Standard shipping is $9.95, free on orders over $75. Express (1 to 4 business days) is $19.95. Your exact cost is shown at checkout before you pay. Prices in AUD, GST included. No surprise fees on delivery.

Will I pay customs or import fees?

No surprise fees on delivery. If a carrier ever asks you to pay something on delivery, do not pay it. Email us with your order number and we will sort it.

Which countries do you ship to?

Australia, plus New Zealand, the USA, Canada, the UK, and Germany, France, Italy, Spain, the Netherlands and Belgium in the EU, all with duties included in the price. More EU countries are coming. Use the country selector in the footer to see prices in your currency. Other destinations are priced at checkout and local import charges may apply on arrival.

How do I track my order?

As soon as your order ships we email you a tracking link - just follow it to see your parcel’s progress. If you have an account, you can also find tracking under your order history.

Why did my order arrive in multiple parcels?

If you ordered several items they may ship in separate parcels and arrive a day or two apart. Nothing’s missing - the rest is on its way. Each parcel has its own tracking.

Can I change or cancel my order?

We dispatch fast, so get in touch as soon as possible at support@maxvoltagestore.com or 1300 959 544. If it hasn’t shipped yet we’ll sort it; once it’s on the way, you can use our 30-day returns.

Still need a hand?

Our support team is happy to help with anything order or delivery related.